SaaS Resilience Signals

SaaS Resilience Signals

Detect which SaaS players can scale, convert, and survive — benchmarked globally and aligned to your taxonomy.

Detect which SaaS players can scale, convert, and survive — benchmarked globally and aligned to your taxonomy.

Why this matters

Why this matters

SaaS benchmarks like Bessemer or OpenView publish useful indices, but they force outdated NAICS codes or broad “software” categories, making peer comparisons irrelevant.

Our segment goes deeper: every row is a company × country × subscription tier, capturing pricing, trials, onboarding friction, ARPU, subscribers, financial resilience, and people growth. We link subscription mechanics with headcount and financial strength, then tag everything with your taxonomy, making the benchmarks directly actionable.

How Starzdata solves this

How Starzdata solves this

We scan SaaS pricing, trials, and onboarding friction across geographies. We link adoption economics with people scaling (headcount, senior hires) and financial resilience (solvency, cash runway, debt ratio). We apply your taxonomy at scale, delivering benchmarks that match your strategy.

This segment is activated with a blend of trusted sources and your own inputs

AI reasoning

Curated APIs

Open Datasets

Web intelligence

What you get:

What you get:

This sample illustrates how each row combines company × country × subscription tier. You can see tier-level pricing, trial strategy, onboarding friction scores with explanatory comments, as well as ARPU and subscriber estimates flagged as reported, inferred, or benchmarked.

The dataset also includes financial resilience indicators such as solvency risk, debt ratio, and cash runway, together with people signals like headcount growth and senior hires. Growth indicators (ARR growth %, NRR proxy) are included for investor use cases. All rows are confidence-scored and tagged to your custom taxonomy, making the benchmarks directly actionable.

Sample data for this segment

#company namecompany name confidenceprimary domainprimary domain confidencegeo countrygeo country confidencesubscription currencysubscription currency confidencetier nametier name confidencetier price min localtier price min local confidencetier price max localtier price max local confidencetier price median usdtier price median usd confidencetrial strategytrial strategy confidencecredit card requiredcredit card required confidencesignup steps countsignup steps count confidenceonboarding call requiredonboarding call required confidenceconversion friction scoreconversion friction score confidenceconversion friction commentconversion friction comment confidenceestimated active subscribersestimated active subscribers confidencearpu usdarpu usd confidencearpu methodology flagarpu methodology flag confidenceestimated revenues usdestimated revenues usd confidencenrr proxy scorenrr proxy score confidencegrowth rate arr percentgrowth rate arr percent confidencefinancial strength scorefinancial strength score confidencesolvency risksolvency risk confidencedebt ratiodebt ratio confidencecash runway monthscash runway months confidenceemployee countemployee count confidenceheadcount growth percentheadcount growth percent confidencesenior hires last12msenior hires last12m confidencecustom taxonomy labelcustom taxonomy label confidence
1Zendesk99%zendesk.com99%US99%USD99%pro98%4996%5996%5595%14days93%true94%690%92%3590%Card required; multi-step email verification.86%45000082%52.584%inferred88%2362500082%7278%18.576%7685%low86%3580%1474%120088%22.380%778%Customer Support SaaS100%
2Freshworks99%freshworks.com99%IN99%INR99%starter97%79995%99995%11.594%14days92%93%490%92%2088%Easy signup; no card required.86%21000078%1282%inferred88%252000078%6876%32.174%7084%medium82%4278%1072%80086%28.478%576%Customer Support SaaS100%
3HubSpot99%hubspot.com99%US99%USD99%enterprise98%320095%360095%340094%30days93%true94%890%true93%6588%High-touch onboarding and required sales call.86%9000078%32084%reported95%2880000080%7880%21.778%8488%low90%2980%2076%600090%15.480%1880%CRM & Marketing SaaS100%
4Atlassian99%atlassian.com99%AU99%AUD99%standard98%13.595%15.595%10.294%7days92%94%590%92%1888%Self-serve friendly; fast activation.86%120000082%1184%inferred88%1320000080%8180%24.978%8890%low90%1880%2878%900090%12.180%2280%DevOps & Collaboration100%
5Monday.com99%monday.com99%IL99%USD99%standard98%895%1295%1094%14days92%94%490%92%2288%Smooth onboarding; short trial.86%35000078%1582%inferred88%525000078%7076%29.374%7386%medium82%4178%1172%150088%27.578%876%Work Management100%
6Salesforce99%salesforce.com99%US99%USD99%enterprise98%12095%30095%21094%30days93%true94%1090%true93%7288%Enterprise focus; requires card and sales team.86%120000082%22590%reported96%27000000084%8582%1980%9092%low92%2282%3680%7300092%8.282%5582%Enterprise CRM100%
7ServiceNow99%servicenow.com99%US99%USD99%enterprise98%10095%25095%17594%none92%true93%990%true93%7088%Enterprise motion; procurement-heavy onboarding.86%65000080%24088%benchmarked88%15600000084%8782%23.480%9292%low92%2082%3480%2200092%11.682%4082%ITSM100%
8Asana99%asana.com99%US99%USD99%pro98%10.9995%13.4995%11.9994%30days92%94%590%92%2488%PLG flow; generous trial; no card.86%42000078%13.582%inferred88%567000078%6976%26.874%7186%medium82%4478%1272%170088%19.378%976%Work Management100%
9Dropbox99%dropbox.com99%DE99%EUR99%standard98%9.9995%12.9995%12.894%14days92%94%490%92%1988%Friction-light PLG; quick activation.86%150000080%1384%inferred88%1950000082%6776%12.474%7888%low88%2680%2278%280090%6.878%1176%Cloud Storage100%
10Slack99%slack.com99%UK99%GBP99%standard98%6.2595%7.595%8.694%30days92%94%590%92%2188%PLG motion; smooth SSO; generous trial.86%230000080%9.284%inferred88%2116000082%7378%17.976%8390%low90%2480%2478%350090%9.778%1376%Team Collaboration100%
Showing 1 to 10 of 11 entries • Click row for details

A premium SaaS intelligence pack enabling:

  • Peer benchmarking by client-defined taxonomy (vertical, model, customer segment).

  • Tier-level pricing and trial mechanics with explainable friction drivers.

  • ARPU, subscribers, and revenue estimates flagged as reported/inferred.

  • Financial resilience (solvency, cash runway) and people signals (growth, hires).

  • Delivered as structured tables, tailored to Excel/PowerBI workflows.

All variables are confidence-scored and include short explanatory comments on pricing and friction.

Your questions on this segment, answered

How transparent and explainable are the confidence scores?

How transparent and explainable are the confidence scores?

How transparent and explainable are the confidence scores?

What does “reported / inferred / benchmarked” mean in the data?

What does “reported / inferred / benchmarked” mean in the data?

What does “reported / inferred / benchmarked” mean in the data?

How do consultants and investors use this dataset in real projects?

How do consultants and investors use this dataset in real projects?

How do consultants and investors use this dataset in real projects?

How does the taxonomy alignment work in practice?

How does the taxonomy alignment work in practice?

How does the taxonomy alignment work in practice?

How is this different from public SaaS benchmarks like Bessemer or OpenView?

How is this different from public SaaS benchmarks like Bessemer or OpenView?

How is this different from public SaaS benchmarks like Bessemer or OpenView?

Your questions on this segment, answered

How transparent and explainable are the confidence scores?

Each metric comes with a confidence score and a short explanatory comment. This makes it clear why an ARPU, friction score, or resilience indicator takes a given value, allowing you to use the dataset with confidence.

What does “reported / inferred / benchmarked” mean in the data?

Each value is flagged as reported (from public disclosures), inferred (calculated from signals), or benchmarked (estimated from peers). This transparency shows exactly how each metric was derived.

How do consultants and investors use this dataset in real projects?

Consultants use it to build custom benchmarks for clients in days instead of weeks. Investors rely on it to assess scalability and resilience of SaaS operators, analyzing adoption mechanics, ARR growth, and financial strength indicators.

How does the taxonomy alignment work in practice?

You provide your own categories (vertical, model, customer segment) and each row of the dataset is mapped to that taxonomy. This enables comparisons against truly relevant peers instead of broad “software” groupings.

How is this different from public SaaS benchmarks like Bessemer or OpenView?

Indices published by Bessemer or OpenView are useful for macro trends, but they remain aggregated and static. Starzdata delivers a granular dataset refreshed in 72h, covering tier-level pricing, ARPU, financial resilience, and people signals, all aligned with your custom taxonomy.

{ "_meta": { "dictionaryColumns": ["Variable", "Data_Type", "Sample_Value", "Description"] }, "data": [ { "Variable": "company_name", "Description": "SaaS company legal or brand name", "Business_Rules": "Standardized; no duplicates", "Source_System": "Company Listings", "Data_Type": "VARCHAR", "Sample_Value": "Zendesk" }, { "Variable": "primary_domain", "Description": "Main public domain of the SaaS provider", "Business_Rules": "Lowercase; no trailing slash", "Source_System": "Web Intelligence", "Data_Type": "VARCHAR", "Sample_Value": "zendesk.com" }, { "Variable": "geo_country", "Description": "Country for the observed pricing", "Business_Rules": "ISO 3166 alpha-2 or country name", "Source_System": "Web Intelligence", "Data_Type": "VARCHAR", "Sample_Value": "US" }, { "Variable": "subscription_currency", "Description": "Currency used for the listed prices", "Business_Rules": "ISO 4217 code", "Source_System": "Web Intelligence", "Data_Type": "VARCHAR", "Sample_Value": "USD" }, { "Variable": "tier_name", "Description": "Subscription tier label", "Business_Rules": "ENUM: free|starter|standard|pro|enterprise|custom", "Source_System": "Web Intelligence", "Data_Type": "ENUM", "Sample_Value": "pro" }, { "Variable": "tier_price_min_local", "Description": "Minimum monthly price for the tier (local currency)", "Business_Rules": "DECIMAL >= 0; exclude temporary promos", "Source_System": "Web Intelligence", "Data_Type": "DECIMAL", "Sample_Value": "49.0" }, { "Variable": "tier_price_max_local", "Description": "Maximum monthly price for the tier (local currency)", "Business_Rules": "DECIMAL >= tier_price_min_local", "Source_System": "Web Intelligence", "Data_Type": "DECIMAL", "Sample_Value": "59.0" }, { "Variable": "tier_price_median_usd", "Description": "Median monthly price normalized to USD", "Business_Rules": "FX-normalized to analysis date", "Source_System": "AI Reasoning", "Data_Type": "DECIMAL", "Sample_Value": "55.0" }, { "Variable": "trial_strategy", "Description": "Trial offer type and duration", "Business_Rules": "ENUM: none|7days|14days|30days|discount_first_month", "Source_System": "Web Intelligence + AI Reasoning", "Data_Type": "ENUM", "Sample_Value": "14days" }, { "Variable": "credit_card_required", "Description": "Credit card required before trial or signup", "Business_Rules": "BOOLEAN true/false", "Source_System": "Web Intelligence", "Data_Type": "BOOLEAN", "Sample_Value": "true" }, { "Variable": "signup_steps_count", "Description": "Count of steps from landing to paywall/activation", "Business_Rules": "INTEGER >= 1", "Source_System": "Web Intelligence + AI Reasoning", "Data_Type": "INTEGER", "Sample_Value": "6" }, { "Variable": "onboarding_call_required", "Description": "Sales/demo call required to activate the tier", "Business_Rules": "BOOLEAN true/false", "Source_System": "Web Intelligence", "Data_Type": "BOOLEAN", "Sample_Value": "false" }, { "Variable": "conversion_friction_score", "Description": "Composite onboarding friction score (0–100, higher = more friction)", "Business_Rules": "Derived from sub-variables", "Source_System": "AI Reasoning", "Data_Type": "INTEGER", "Sample_Value": "35" }, { "Variable": "conversion_friction_comment", "Description": "Short explanation of friction drivers", "Business_Rules": "VARCHAR <= 200 chars", "Source_System": "AI Reasoning", "Data_Type": "VARCHAR", "Sample_Value": "Card required; multi-step email verification." }, { "Variable": "estimated_active_subscribers", "Description": "Estimated active paid users (company & country)", "Business_Rules": "INTEGER >= 0", "Source_System": "AI Reasoning + Web Intelligence", "Data_Type": "INTEGER", "Sample_Value": "450000" }, { "Variable": "arpu_usd", "Description": "Average revenue per user per month (USD)", "Business_Rules": "Seat-weighted if multi-tier", "Source_System": "AI Reasoning", "Data_Type": "DECIMAL", "Sample_Value": "52.5" }, { "Variable": "arpu_methodology_flag", "Description": "How ARPU was derived", "Business_Rules": "ENUM: reported|inferred|benchmarked", "Source_System": "AI Reasoning", "Data_Type": "ENUM", "Sample_Value": "inferred" }, { "Variable": "estimated_revenues_usd", "Description": "Estimated monthly revenues in USD", "Business_Rules": "estimated_active_subscribers × arpu_usd", "Source_System": "AI Reasoning", "Data_Type": "DECIMAL", "Sample_Value": "23625000.0" }, { "Variable": "nrr_proxy_score", "Description": "Net revenue retention proxy (0–100)", "Business_Rules": "Estimated from public signals; not official", "Source_System": "AI Reasoning + Web Intelligence", "Data_Type": "INTEGER", "Sample_Value": "72" }, { "Variable": "growth_rate_arr_percent", "Description": "Annual recurring revenue growth rate (%)", "Business_Rules": "DECIMAL; YoY", "Source_System": "AI Reasoning + Web Intelligence", "Data_Type": "DECIMAL", "Sample_Value": "18.5" }, { "Variable": "financial_strength_score", "Description": "Overall financial resilience score (0–100)", "Business_Rules": "Higher = stronger", "Source_System": "Financial Intelligence", "Data_Type": "INTEGER", "Sample_Value": "76" }, { "Variable": "solvency_risk", "Description": "Qualitative solvency indicator", "Business_Rules": "ENUM: low|medium|high", "Source_System": "Financial Intelligence", "Data_Type": "ENUM", "Sample_Value": "low" }, { "Variable": "debt_ratio", "Description": "Debt-to-equity ratio (%)", "Business_Rules": "DECIMAL 0–500", "Source_System": "Financial Intelligence", "Data_Type": "DECIMAL", "Sample_Value": "35.0" }, { "Variable": "cash_runway_months", "Description": "Estimated months of cash runway", "Business_Rules": "INTEGER; null if not estimable", "Source_System": "Financial Intelligence", "Data_Type": "INTEGER", "Sample_Value": "14" }, { "Variable": "employee_count", "Description": "Current headcount (FTEs)", "Business_Rules": "INTEGER >= 0", "Source_System": "People Intelligence", "Data_Type": "INTEGER", "Sample_Value": "1200" }, { "Variable": "headcount_growth_percent", "Description": "Headcount growth YoY (%)", "Business_Rules": "DECIMAL, signed", "Source_System": "People Intelligence", "Data_Type": "DECIMAL", "Sample_Value": "22.3" }, { "Variable": "senior_hires_last12m", "Description": "Count of senior hires in last 12 months", "Business_Rules": "INTEGER >= 0", "Source_System": "People Intelligence", "Data_Type": "INTEGER", "Sample_Value": "7" }, { "Variable": "custom_taxonomy_label", "Description": "Client-provided taxonomy tag for this company/tier", "Business_Rules": "Free text or ENUM per client taxonomy", "Source_System": "Client Taxonomy", "Data_Type": "VARCHAR", "Sample_Value": "Customer Support SaaS" } ] }